Tìm hiểu Customer-Valued Prioritization trong Agile? Luyện thi PMI-ACP

Deliver the highest value to the customers as early as possible. The backlog should be customer-valued prioritized while taking into accounts technical feasibilities, risks, dependencies, etc.

Can win customer support

Value prioritization schemes

  • Simple schemes – rank from high to low (priority 1, 2, 3, …)
  • MoSCoW prioritization scheme – Must have, Should have, Could have, Would like to have, in future
  • Monopoly money – ask customers to give out (fake) money to individual business features in order to compare the relative priority
  • 100-Point method – customers are allowed to give, in total 100 points, to various features
  • Dot voting / Multi-voting – everyone is given a limited number of dots (~20% of the number of all options) to vote on the options
  • Kano analysis – plot the features on a graph with axes as Need Fulfilled / Not fulfilled vs Satisfied / Dissatisfied, each feature will then be classified as “exciters, satisfiers, dissatisfiers, indifferent”. Exciters are of highest values.
  • Requirements Prioritization model – rate each feature by benefits for having, penalty for not having, cost of producing, risks, etc. and calculate a score using a pre-defined weighted formula
  • CARVER (Criticality, Accessibility, Return, Vulnerability, Effect, and Recognizability) relative to the objective and mission of the project
    • Criticality – how important to be done upfront
    • Accessibility – can work on it immediately? or depends on other work / skills?
    • Return – ROI / NPV / IRR
    • Vulnerability – how easy to achieve the desired results?
    • Effect – what are the effects on the project (help moving towards the goal of the project)?
    • Recognizability – have the goals been clearly identified?
  • Relative Prioritization / Ranking
    • An ordered list of all user stories / features to be completed with 1 being the highest priority
    • When new features are to be added, it has to be compare, in terms of priority, to all current features
    • The schemes list above can be used to assist the relative prioritization / ranking tasks


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