PMP Quy Trình Montior Communications 10.3
Process Name: Control Communications 10.3

Process Group: M&C

On PMBOK 5, this process was called as Control Communications. But on PMBOK 6, this process has changed the name to Monitor Communications. Please note to follow guide on PMBOK 6 for your PMP exam.

Monitoring and Controlling communications through out the entire project life cycle to ensure the information needs of the project stakeholders are delivered to the right person at the right time.

Key benefit: ensure an optimal information flow among all communication participants at any moment in time.

1. Proj Mgmt Plan

Resource management plan
Communication management plan
Stakeholder engagement plan
2. Project documents
Issue log
LL register
Project communications
3. WPD
4. EEF

5. OPA

2. Expert Judgment

3. Meetings
4. Data analysis
– Stakeholder engagement assessment matrix
5. Interpersonal & Team skills
– Observation / Conversation
1. WPI
2. Change requests

3. Project Mmgt Plan updates
Communication management plan
Stakeholder engagement plan
4. Project documents updates
Issue log
LL register
Stakeholder register
PMP 5 Process Groups Map:

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