PMP Quy Trình Monitor Stakeholder Engagement 13.4
Process Name: Control Stakeholder Engagement 13.4

Process Group: M&C

On PMBOK 5, this process was called as Control Stakeholder Management. But on PMBOK 6, this process has changed the name to Monitor Stakeholder management. Please note to follow guide on PMBOK 6 for your PMP exam.

Monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders.

Key benefit: Maintain or increase the efficiency and effectiveness of stakeholders engagement activities.

Input
Tool/Techniques
Output
1. Proj Mgmt Plan
Resource management plan
Communication management plan
Stakeholder engagement plan

2. Project documents
Issue log
LL register
Project communications
Risk register
Stakeholder register
3. WPD
4. EEF
5. OPA
1. Data analysis
– Alternatives analysis
– RCA
– Stakeholder analysis
2. Decision making
– Multicriteria
– Voting
3. Data representation
– Stakeholder engagement assessment matrix
4. Communication skills
– Feedback
– Presentations
5. Interpersonal & Team skills
– Active listening
– Culture awareness
– Leadership
– Networking
– Political awareness
6. Meetings
1. WPI
2. CRs

3. Proj Mgmt Plan Updates

Resource management plan
Communication management plan
Stakeholder engagement plan
4. Project documents Updates

Issue log
LL register
Risk register
Stakeholder register
PMP 5 Process Groups Map: https://hocpmp.com/itto

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