Công cụ quản lý dự án Process Analysis trong PMP là gì?
Công cụ này sử dụng trong quy trình: 8.2
Process analysis follows the steps outlined in the process improvement plan to identify needed improvements. This analysis also examines problems experienced, constraints experienced, and non-value-added activities identified during process operation. Process analysis includes root cause analysis—a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive actions.