Công cụ quản lý dự án Quality Audits trong PMP là gì?
Công cụ này sử dụng trong quy trình: 8.2
A quality audit is a structured, independent process to determine if project activities comply with organizational and project policies, processes, and procedures. The objectives of a quality audit may include
– Identify all good and best practices being implemented;
– Identify all nonconformity, gaps, and shortcomings;
– Share good practices introduced or implemented in similar projects in the organization and/or industry;
- Proactively offer assistance in a positive manner to improve implementation of processes to help the team raise productivity;
Highlight contributions of each audit in the lessons learned repository of the organization
The subsequent effort to correct any deficiencies should result in a reduced cost of quality and an increase in sponsor or customer acceptance of the project’s product. Quality audits may be scheduled or random, and may be conducted by internal or external auditors.
Quality audits can confirm the implementation of approved change requests including updates, corrective actions, defect repairs, and preventive actions.