Công cụ quản lý dự án Quality Audits trong PMP là gì?
Audits for Control Procurements process (PMBOK 6 updated):
Audits are a structured review of the procurement process. Rights and obligations related to audits should be described in the procurement contract. Resulting audit observations should be brought to the attention of the buyer’s project manager and the seller’s project manager for adjustments to the project, when necessary.
Process is using this Tools & Techniques: 8.2
An audit is a structured, independent process used to determine if project activities comply with organizational and project policies, processes, and procedures. A quality audit is usually conducted by a team external to the project, such as the organization’s internal audit department, PMO, or by an auditor external to the organization. Quality audit objectives may include but are not limited to:
- Identifying all good and best practices being implemented;
- Identifying all nonconformity, gaps, and shortcomings;
- Sharing good practices introduced or implemented in similar projects in the organization and/or industry;
- Proactively offering assistance in a positive manner to improve the implementation of processes to help raise team productivity; and
- Highlighting contributions of each audit in the lessons learned repository of the organization
The subsequent effort to correct any deficiencies should result in a reduced cost of quality and an increase in sponsor or customer acceptance of the project’s product. Quality audits may be scheduled or random, and may be conducted by internal or external auditors.
Quality audits can confirm the implementation of approved change requests including updates, corrective actions, defect repairs, and preventive actions.