Thế nào là Servant Leadership trong Agile? Luyện thi PMI-ACP

Traditional leadership / management: command-and-control (Theory X – workers are lazy and need to be monitored closely)

Servant leadership: leading by serving and makes sure needs of other team members are met [servant first, leader second](Theory Y – team members are self-motivated) as development team is the one to accomplish the tasks and deliver values

An Agile servant leader needs to:

  • Protect the team from outside distractions / interruptions
  • Remove impediments to the team’s performance
  • Communicate and re-communicate project vision – maintain a common vision to drive the team to perform
  • Carry food and water – i.e. provide all the resources for the team to perform, including motivate the team, provide trainings

See more: Adaptive Leadership and Soft skills Negotiations Tools & Techniques

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